Terms & Conditions (DEVNAMIC SOFTWORKS PRIVATE LIMITED)

Last Updated: 10 April 2026

Welcome to Vanisvara, a voice-oriented social networking platform run by DEVNAMIC SOFTWORKS PRIVATE LIMITED. By accessing or utilizing our services (referred to as "Services"), you agree to adhere to these Terms of Service (referred to as "Terms"). We advise you to read the following terms thoroughly before using the platform.

1. Virtual Items

1.1 Virtual Items

Vanisvara may provide digital coins, virtual gifts, credits, or similar digital items ("Virtual Items") for use within the Platform for permitted interactions and features. Virtual Items are digital units of value provided solely for use within Vanisvara. They do not constitute legal tender, electronic money, a bank deposit, security, investment, or any other form of monetary instrument.

1.2 Purchase of Virtual Items

Users may purchase Virtual Items through payment methods as made available on the Platform. The applicable price, quantity, taxes, and total payable amount will be displayed to the User before transaction completion. Upon confirmation of payment, purchased Virtual Items may be credited to the User's Vanisvara account. The Company may refuse, cancel, suspend, or delay a transaction where there is reasonable basis to suspect fraud, unauthorized payment, misuse, violation of these Terms, or a technical/payment-processing issue.

1.3 No Cash Value

Virtual Items have no cash value outside the Vanisvara Platform, cannot be sold or transferred for cash, exchanged for currency, or redeemed for cash except where expressly permitted by the Company under a separate program or under law. Users must not attempt to sell, trade, broker, or commercially transfer Virtual Items outside the Platform.

1.4 Use of Virtual Items

Virtual Items may only be used for features and purposes expressly enabled by Vanisvara. The Company may establish or modify the number of Virtual Items required for a feature or gift, provided such changes are communicated through the Platform where reasonably practicable.

1.5 Virtual Gifting

Users may use Virtual Items to send digital or virtual gifts to eligible creators, hosts, podcasters, or other users where enabled. A gift transaction is considered complete when the Virtual Gift is successfully sent. Once delivered, a Virtual Gift generally cannot be cancelled, reversed, or transferred back except where required by law or where the Company determines the transaction was an error or unauthorized.

1.6 Creator Rewards

If Vanisvara operates a creator/host reward program, the applicable requirements, reward rates, payout thresholds, verification, schedules, taxes, and other conditions will be communicated separately. Virtual Items purchased by Users do not automatically create a contractual right for any creator or host to receive a particular monetary amount. Any creator reward or payout is subject to separate creator terms and the Company’s verification/compliance procedures.

1.7 Refunds

Payments for Virtual Items are generally non-refundable after Virtual Items are credited to or used from a User's account, except:
If a User believes a payment was incorrectly processed or Virtual Items weren't credited, they should promptly contact Vanisvara with the transaction reference, date, amount, and account information.
Where a refund is approved, it will be processed within 7 working days (subject to payment provider timelines) to the original payment method.

1.8 Chargebacks and Payment Disputes

Users agree to contact Vanisvara first regarding genuine payment or Virtual Item issues before initiating any payment dispute or chargeback, where possible. Nothing in these Terms limits statutory rights or the right to dispute unlawful transactions. Where a chargeback is determined to be fraudulent, abusive, or unauthorized, the Company may suspend or restrict the associated account while investigating.

1.9 Expiry and Account Closure

Unless a specific expiry period is displayed at purchase or communicated, purchased Virtual Items remain available subject to these Terms. Virtual Items may be cancelled or removed if an account is terminated for fraud, abuse, unlawful activity, or material breach, subject to law. If expiry periods are introduced, Users will be informed in advance or at the point of purchase, as required by law.

1.10 No Transfer between Accounts

Virtual Items are associated only with the credited User Account and may not be transferred between accounts unless the Platform expressly provides such functionality. Users are responsible for maintaining account security and must not sell, transfer, or share credentials for the purpose of transferring or monetizing Virtual Items.

1.11 Promotional or Bonus Coins

Vanisvara may provide promotional, bonus, complimentary, or earned Virtual Items from time to time. Such items may be subject to additional conditions, such as expiry dates, usage restrictions, or redemption/gifting limits. Applicable conditions will be communicated when such items are provided.

2. Payment Terms

2.1 Payment Processing

Payments may be processed through third-party gateways, banks, card networks, UPI providers, or other authorized service providers. Vanisvara does not control processing timelines, availability, or policies of third-party payment providers.

2.2 Transaction Records

Users should retain their transaction confirmation, invoice, payment reference, or transaction ID for their records and for any payment-related query.

3. Governing Law and Jurisdiction

3.1 Governing Law

These Terms and the use of the Vanisvara Platform are governed by and construed in accordance with the laws of India.

3.2 Jurisdiction

Subject to applicable law and any mandatory statutory rights, any dispute, claim, or proceeding related to these Terms, the Platform, or Services is subject to the jurisdiction of the competent courts in Delhi, India.

3.3 Dispute Resolution

The Company and the User will endeavour to resolve disputes relating to the Platform or Services amicably, through good-faith communication before commencing formal legal proceedings, where reasonably practicable. This does not restrict any non-waivable statutory rights or remedies under law.

4. Contact Information

For questions about Virtual Items, payments, refunds, account issues, or these Terms, contact Vanisvara at:
DEVNAMIC SOFTWORKS PRIVATE LIMITED
D -1014/15 - A KHAJOORI, KHAS, Sabhapur, Delhi North East, North West Delhi- 110094
Email: [email protected], [email protected]
Phone: +91 8130891093

The above address and contact details correspond with the contact information currently published on the Vanisvara website.